How do I add it to my website?

Paste two lines of JavaScript into your site and the agent is live. There is no other integration required — no PIM, CMS, or DAM connection, no API work, no IT project.

Where do the answers come from?

From your verified product data: spec sheets, sell sheets, and product documents that It'sRapid checks and structures first. The agent answers only from that verified data and cites the source in each reply.

What happens when the answer isn't in my spec sheets?

The agent says so instead of guessing, and routes the question to your team. Unanswered questions become a list of gaps to fill, so your data gets more complete over time.

How is this different from a generic AI chatbot?

Generic chatbots answer from whatever they can find, including outdated or wrong pages. This agent answers only from your verified spec-sheet data, cites its sources, and stays consistent with your catalog and product pages.

Why does verified data matter for an AI chat agent?

Buyers ask the agent the same things they ask AI search engines. If the underlying data is wrong or inconsistent, the agent repeats the error at the moment someone is deciding to buy. Verified data means every answer is one you would stand behind.

Can it match our branding?

Yes. The chat panel is styled to your brand, and our managed services team handles setup and keeps the underlying data current as your catalog changes.

Optix™ AI Chat

Buyer Questions.
Verified Answers.

“What's the voltage on the 240V model?” Your AI chat agent answers from your verified spec sheets, with the source cited. Live on your site with two lines of JavaScript.

AI buyer chat widget on a product page, answering a buyer's question with data cited from the product spec sheet

Buyers ask the chat the same things they ask AI search engines. When every answer comes from your verified spec sheets, with the source cited, the answer they get is one you would stand behind.

See AI Chat on Your Site

What You'll Learn

Answers grounded in verified data from your spec sheets, with the source cited in every reply
Live on your site with two lines of JavaScript — no other integration required
No PIM, CMS, or DAM connection needed; works from the documents you already have
Answers stay consistent with your catalog and product pages, because they come from the same verified data
Never guesses: when an answer isn't in your verified data, it says so and routes the question to your team
Our managed services team keeps the underlying data current as your catalog changes

What is the It'sRapid AI buyer chat?

The It'sRapid AI buyer chat is a chat agent for your website that answers buyer questions with verified data from your spec sheets and product documents, citing the source in every reply. It installs with two lines of JavaScript and requires no other integration: no PIM, CMS, or DAM connection, no API work. When an answer isn't in your verified data, the agent says so instead of guessing, and routes the question to your team.

How it works

Step 1
Tell us your site
Fill in the form. We confirm the domain and the product ranges that matter most.
Step 2
We verify your data
Your spec sheets and product documents are checked, structured, and made ready for the agent to answer from.
Step 3
Paste two lines of JavaScript
Drop the snippet into your site and the agent is live. No other integration, no IT project, no waiting.

AI buyer chat FAQ

What is the It'sRapid AI buyer chat?: It's an AI chat agent that lives on your website and answers buyer questions about your products. Every answer is pulled from verified data in your spec sheets and product documents, with the source cited, so buyers get answers they can trust.
How do I add it to my website?: Paste two lines of JavaScript into your site and the agent is live. There is no other integration required — no PIM, CMS, or DAM connection, no API work, no IT project.
Where do the answers come from?: From your verified product data: spec sheets, sell sheets, and product documents that It'sRapid checks and structures first. The agent answers only from that verified data and cites the source in each reply.
What happens when the answer isn't in my spec sheets?: The agent says so instead of guessing, and routes the question to your team. Unanswered questions become a list of gaps to fill, so your data gets more complete over time.
How is this different from a generic AI chatbot?: Generic chatbots answer from whatever they can find, including outdated or wrong pages. This agent answers only from your verified spec-sheet data, cites its sources, and stays consistent with your catalog and product pages.
Why does verified data matter for an AI chat agent?: Buyers ask the agent the same things they ask AI search engines. If the underlying data is wrong or inconsistent, the agent repeats the error at the moment someone is deciding to buy. Verified data means every answer is one you would stand behind.
Can it match our branding?: Yes. The chat panel is styled to your brand, and our managed services team handles setup and keeps the underlying data current as your catalog changes.

Two lines of JavaScript. Every answer verified.

Tell us your site and we'll show you the agent answering from your own spec sheets.

Buyer Questions.Verified Answers.